Great experience ! Great Service!
Went for a scheduled front passenger side airbag replacement, (GMC Recall) the service department was polite, courteous and professional, while I was there I brought up another issue I was having with the vehicle, they corrected that issue as well at a very reasonable price ... Respectfully, Jerry / JMS
The whole process was simple and smooth, they are also an honest dealer and did not try to price gouge me.
After a really bad experience at another dealership i went to vemilion chevy. Craig rushing went above and beyond to help me with warrenty work ..nathan the mechanic did his best on my tahoe . So many strange things have gone wrong with my tahoe and they have figured it out and fixed it . So very grateful for the friendly staff. Especially Craig rushing.
David White was able to get my wife into a beautiful 2023 Buick Envision SUV and get the two year remaining lease on our 2022 Jeep Compass Trailhawk cancelled. The Jeep was not a good fit for my wife who has arthritis and could not sit comfortably in the Jeep. We will switch our car buying and our car servicing to this dealership from this day forward. Everybody at the dealership is very friendly and outgoing.
Always have had a Great experience with firelands Chevrolet in Vermilion Oh , Very Professional, I truly Appreciate Adam and David in the parts Department and the other gentleman, I truly Appreciate Mark head of the Service Department and Storm , I have purchased a vehicle from them in the past, A Great group of sales Professionals, will always go back and purchase, Adam went Above and Beyond with the parts I needed, Keep up with the Great and Professional Service guys Thank you Randy Gilmore
Staff is always professional and responsive to my questions and concerns.
Can't say enough about Brice Niccum and the staff we dealt with. I was looking for a specific car with our GM family and Friends discount. The dealership near our house didn't act as if they wanted to help. Brice called me and asked if I was interested in ordering the car. Things went on from there and we now have the perfect car waiting at the dealership for the wheels to be delivered. Brice offered to drive my car the 45 miles to our house when they come in. Kudos to the staff that helped with doing the paperwork.
Hunter, Mike, and Connie did a great job! Easy and fun to work with and represent Vermilion well.
Staff was great answering all questions and willing to help with my purchase whatever I was looking for. Highly Recommend!
Dale was a great guy to work with! Not only was he very helpful and straightforward but also treated us like people as opposed to a paycheck. I'd also like to add that Vermilion Chevrolet also gave us a great rate!
Mike and Logan were so helpful! I had previously had a bad experience at another car dealership and was very worried about buying another car. I was never under any pressure to purchase my car and they worked with me to get me the best deal possible. I will never go anywhere else to purchase a vehicle!! 10/10 would recommend!
My car broke down while on a trip. The service department went above and beyond to get the parts and repair done on the same day. The service representatives, the shuttle driver, and office staff were all professional and friendly. I appreciated their attention to detail, getting the problem solved quickly, and being kept well informed about what was going on with the repair and the cost. Thank you.
Mike and Logan were so helpful! I had previously had a bad experience at another car dealership and was very worried about buying another car. I was never under any pressure to purchase my car and they worked with me to get me the best deal possible. I will never go anywhere else to purchase a vehicle!! 10/10 would recommend!
The entire experience was pleasant from the front desk all the way to making the purchase. I appreciate Logan for his continuous update on making the purchase. I wanted to have the remote start installed prior to taking the vehicle but he made an effort to get an appointment for the following week. Even though it was uncomfortable to be coming back and fort, I appreciate the staff for their continuous update and help to get my request done.
Very friendly and knowledgeable.
If you're reading the reviews to figure out which salesperson to ask for, it's Brandon. I was just starting my car search, driving anything and everything to get a feel for what I wanted. And Brandon was fantastic! Never pushy or aggressive about the sale but always willing to make time for a test drive or a chat. He made the experience easy and comfortable. Unfortunately, I wasn't able to purchase a vehicle through them, but I will keep them in mind in the future.
Hunter Krauel was wonderful to work with! I will happily recommend anyone to come see Hunter for their vehicle needs!
Professional and courteous.
I always receive top notch service. The staff is always friendly and eager to help.
Jeff Green took care of all my needs and then I was off and on my way
Good people,good service
I was greeted with kindness and I was made to feel comfortable. I was offered coffee